
Support Officer
- 496422
- Dementia Support Australia
- Maximum Term Full Time
The role
This role is part of our Support Services team, providing administrative support to the Team Leader Support Services National Program Managers, Regional Manager , and consultants, ensuring smooth operations across assigned portfolios. Responsibilities include managing key administrative tasks, diary management, travel coordination, procurement, and, handling office administration such as data entry and expense reconciliation, and collaborating with colleagues within the Advisory Care & Partnerships teams to fulfill team-wide responsibilities effectively.
This role is offered as a Full-Time (Monday–Friday) Fixed-Term Contract until July 2028. This role can be based out of our St Leonards, Malvern, Daw Park or Chermside office.
Benefits
- Market-leading remuneration
- Salary packaging: $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
- Flexible hybrid work arrangements in a friendly workplace with an emphasis on work-life balance
- Additional training and career development opportunities
- Leave benefits – including the option to purchase additional annual leave
- Reward and Recognition Program
- Fitness Passports: Full facility access, which can include gyms, group classes, and pools for yourself and your family
- Free independent and confidential counselling sessions, plus free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages
- Exclusive discounts at MyCar: Servicing, Brakes, Repairs, and Tyre Care Plans
- Exclusive commercial discounts for JB Hi-Fi and The Good Guys
Responsibilities
- Local office administration, support, and coordination
- Filtering and using discretion with incoming mail, HC Connect tasks, and phone calls – determining whether they merit action, escalation, or delegation to others
- Administrative coordination and preparation for meetings (e.g. preparing and circulating agendas). Providing guest hospitality and being the point-of-welcome at the office or other venues
- Managing and ensuring the security of all office resources and equipment, and maintaining the asset register
- Capacity to collate and manage information, with strong liaison with senior leadership across the team and HammondCare
What do we need from you?
- Commitment to engage with and align to HammondCare’s Christian Mission, Motivation, and Mission in Action
- High-level technical skills and proficiency with Microsoft 365 (particularly Word and PowerPoint)
- Exemplary organisational skills, with the ability to prioritise competing demands and work to deadlines
- Excellent communication skills and telephone manner
- Ability to present consistent and professional documents and reports that reflect HC’s style, culture, and mission
- Ability to plan and organise meetings, office events, equipment, and guest hospitality
Desirable:
- Skills in Salesforce, Microsoft 365, particularly Microsoft Teams
- Demonstrated ability to work independently and collaborate effectively with other staff
- Displays initiative and proactivity
- Service-oriented attitude
- Resilience and flexibility to adapt as the role evolves
Ready to make a change? Apply Now!
All short-listed applicants will be asked to consent to a criminal record check.
For more info on DSA, check out our website: https://www.dementia.com.au/
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.
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