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Quality Safety & Risk Manager

  • 493120
  • Cardiff, NSW, Australia, 2285
  • Corporate
  • Quality, Safety and Risk
  • Permanent Full Time
  • Closing on: Feb 1 2022

Reporting to the Head of Quality Safety and Risk (QSR) for the HammondCare at home portfolio, you will work within the Mission in Action of HammondCare.  Managers in the QSR team work closely with the services and Head of QSR to ensure that our services are aligned with HammondCare’s philosophy and models of care and support the achievement of the service’s goals and aims. The QSR Manager provides leadership for the support of the core business and the service delivery of the organisation.


Key focus areas

  • Maintain relationships with the services that encourage them to escalate concerns and a willingness to work with QSR on innovation and improvement
  • Maintain a customer focus and engage stakeholders at every level, ensuring their understanding and support for the organisation’s ongoing commitment to quality improvement
  • Undertake investigation, reviews and audits as scheduled or triggered by changes in service delivery or as requested by the Head of Quality Safety and Risk
  • Escalate concerns or sentinel events to the Head of Quality, Safety and Risk 
  • Support services in meeting the requirements of any external regulatory reviews or other external visits and provide onsite support during these events


Skills and experience

  • A relevant Health or Aged Care related tertiary qualification and demonstrated leadership experience
  • Demonstrated experience working in or supporting a community-based service model
  • Demonstrated experience driving continuous improvement, quality management, standards and processes
  • Demonstrated experienced in operating effectively in a multi-site environment



  • Financial - including salary packaging options
  • Health and Wellbeing - including Employee Assistance Program
  • Blended learning programs – eLearning and face to face
  • Reward and Recognition Program


About HammondCare

HammondCare is an independent Christian charity that has been serving families in Australia since 1932. We are an organisation that is led by our values, our passion is improving the quality of care for people in need.    As one of Australia’s most innovative health and aged care providers, we champion life for every person in our care.



HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

We believe your job should be rewarding and the ability to make a difference every day is a great place to start. See what you could be a part of at HammondCare  


For more information, please contact


All short-listed applicants will be asked to consent to a criminal record check and provide evidence of Influenza and COVID vaccinations

Our Talent Acquisition team and Hiring Managers kindly request no unsolicited resumes from recruitment agencies. HammondCare isn’t responsible for any fees related to unsolicited resumes.


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