About the role:

DSA are looking for skilled health and aged care professionals to join our Intake team as a Triage Consultant.

Do you…  

• Want to work in a supportive organisation with a national team of skilled, experienced and friendly dementia professionals?  
• Have a strong working knowledge of the clinical, environmental and psychosocial issues affecting behaviour for people living with dementia?  
• Love supporting and educating staff and families? 

The role:

A rewarding opportunity for a passionate Dementia professional to join the Dementia Support Australia team at HammondCare on a full-time basis up until June 2028, with flexibility to work at any of our Sydney, Melbourne or Perth sites.

The Triage Consultant works with families, health services and care providers to determine risk and service level for new DSA referrals, and provides short-term advice by phone and email, to manage changes in behaviour related to dementia.

This role works closely with different services within DSA to reduce the impact of these behaviour changes on people living with dementia, their carers and staff. 

Benefits

• Work standard business hours, with the opportunity to pick up additional shifts on weekends.  
• Earn market-leading remuneration, with salary packaging included – $15,900 tax-free annually for living expenses, plus up to $2,650 tax-free each year for entertainment benefits. 
• A family-friendly workplace, with paid parental leave, partner leave and grandparent leave.  
• Hybrid working – mix your office days with a couple of days per week from home. 
• Professional development, including uni scholarships, comprehensive in-house training, and support to attend external conferences, workshops, and training courses relevant to your role.  
• Twice-yearly Reward and Recognition program 
• Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program.  
• Extra perks – Fitness Passports, and discounts from MyCar, JB Hifi, The Good Guys and health insurance plans.

What do we need from you?

• Experience in Australian health or aged care (essential). 
• Extensive knowledge of the types of dementia, their presentation, and strategies to manage behaviour changes.  
• High level of negotiation, communication and relationship building skills
• High attention to detail and accuracy
• Great written communication and report-writing skills.  
• Able to prioritise multiple tasks and meet deadlines. 
• Comfortable working with databases and online client management systems.  
• Qualifications in Allied Health, Nursing, Aged Care or Mental Health (highly desirable).  

Ready to make a change? Apply Now!

All short-listed applicants will be asked to consent to a criminal record check.

• For more info on DSA, check out our website: https://www.dementia.com.au/
• HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.