About us  

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.  

About the role  

The Digital / UX Design Intern works closely with the digital team to design engaging digital experiences across all digital environments and platforms. This work contributes to the execution of consumer experience and marketing campaigns that help drive outcomes across our residential, home care, healthcare and hospital portfolios. 

This role reports into the Digital Manager, and will work closely with the consumer experience team, marketing and communications team and wider organisation to accelerate HammondCare’s goal of shaping the sector and improving the quality of life for people in need. 

The Marketing team consists of marketing, communications and digital specialists, plus an in-house studio with design and content creators.  

This is a PAID entry level position working three days a week on a one-year contract at our contemporary offices at St Leonards. 

This role would suit someone who is a final year uni student – or  has recently graduated - studying Design Computing, Interaction Design or similar, or an incumbent who has on-the-job marketing experience or been a previous intern.   

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including: 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

Key Responsibilities include

• Assist in developing user experience wireframes, prototypes and design documents, and in translating these designs into conversion-driven websites and marketing emails.
• Work with the consumer experience team to better understand the user, their needs and goals, and improve existing processes and platforms to meet these goals. 
• Participate in stakeholder research opportunities, including assisting in conducting surveys and workshops to understand how internal and external audiences use our digital tools.
• Proactively monitor the performance of web pages and suggest improvements based on data.
• Clearly communicate with stakeholders on milestones, status and outcomes of projects.
• Support the digital team’s processes and tasks.

About You  

• You’re always thinking about the apps and websites that you use, what makes them great and what you’d do differently.
• You keep the user in mind when designing, always seeking to understand their needs, behaviors, and goals. 
• You have some experience with Figma or other wireframing / prototyping tools (or you’re a fast learner).
• You’re an energetic, proactive and collaborative team player
• You’re an analytical, problem-solver with good decision-making skills
• You know how to multi-task and prioritise workload
• You have excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
• You’re an empathetic and compassionate person who has a heart for Australians in need
• You’re committed to engage and align with HammondCare’s mission, motivation and mission in action.

How to Apply 

To be considered for this role, please include:

• Your resume, and
• A cover letter (max 250 words) telling us why you want to work at HammondCare and something you’d improve about our website (www.hammond.com.au) and why.  Big or small, and don’t worry about offending us – we want to know your thoughts!

Applications must contain a cover letter to be considered.  Thanks!

Pre- Employment Checks  

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks

 HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.