About us  

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.  

The opportunity 

The People and Performance Specialist focuses on the critical areas of performance management, workplace investigations, and a range of employee relations (ER) activities.

Reporting to the Employee Relations Manager, this position sits within HammondCare’s centralised People Advisory function and is responsible for ensuring that the organisation's people processes are fair, consistent, and efficient.

This role provides expert advice, supports People Leaders in navigating nuanced people matters, and champions capability uplift to deliver best practice process. This role plays an instrumental part in driving procedural fairness and enhancing the overall employee experience while working to identify trends and learning needs that support prevention of future people issues.

Key Focus Areas: 

• Provide subject matter expert (SME) support and advice across all Care and Enabling Units, including best-practice performance management and disciplinary processes, workplace investigations and complex people processes (e.g. ER aspects of non-work-related injuries, union engagement and Fair Work Commission matters)
• Ensure compliance with contemporary ER practices and workplace laws
• Establish efficient, high-quality people processes that prioritise procedural fairness and people experience
• Provide SME support that empowers people leaders to deliver effective and consistent people processes
• Identify and address trending people issues across the organisation to build people leader capability and prevent escalation 

This role is based in St Leonards, with hybrid working options.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including: 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

Duties include

• Provide SME support to the HammondCare Leadership Group on complex people issues.
• Lead and manage performance and disciplinary processes, ensuring they are conducted fairly, effectively, and consistently across the organisation.
• Conduct workplace investigations related to grievances, misconduct, and performance issues, ensuring high quality, thorough documentation and compliance with legal standards.
• Advise people leaders on navigating complex people matters, including ER aspects of non-work-related injuries, union engagement, and Fair Work Commission matters.
• Establish and drive best practice people processes, focusing on procedural fairness, efficiency, and a positive people experience.
• Collaborate with people leaders to build their capability in managing performance, people issues, and delivering consistent people processes.
• Provide insights into emerging people issues across the organisation and recommend solutions to prevent escalation, including additional learning and development needs for leaders and employees.
• Support capability development in leaders and the broader People team in the application of contemporary ER practice and procedure.
• Create and manage tools and resources that empower people leaders to handle complex people matters effectively and consistently

Who are you?

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
• Tertiary qualifications in Human Resource Management, Employee Relations or a related field
• 3+ years in a people-focused human resources role, with experience in performance management, disciplinary processes, and workplace investigations
• Working knowledge and experience in managing complex issues and an understanding of workplace laws
• Strong understanding of performance management frameworks, disciplinary processes, and workplace investigations
• Ability to analyse and identify trends in employee relations, performance, and engagement to provide proactive solutions
• Experience supporting senior leaders and people partners with expert advice and guidance on people and performance matters
• Excellent communication and interpersonal skills, with the ability to influence and advise leaders effectively
• Demonstrated capability in delivering training or coaching to people leaders
• High attention to detail and ability to manage complex, sensitive issues with discretion and fairness
• Strong problem-solving and decision-making abilities, particularly in high-pressure situations.
• Experience in aged care / health care settings (desirable)
• Experience in a not-for-profit setting (desirable)

If you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact talent@hammond.com.au.

Pre- Employment Checks 

All short-listed applicants will be asked to consent to a criminal record check and references. 

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.