About us  

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.   

The opportunity   

This role focuses on all business systems across the organistion providing business teams with support, configuration and upgrade management and business process automation services.

Key Focus Areas:

• Applications Maintenance, Availability and Security
• Business Systems Empowerment
• Business Analytics
• Communication and Teamwork
• Professional Development
• Strategy & planning

This is a permanent full-time role based at St Leonards with flexible working conditions.

What we can offer you  

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:  

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) 
• Additional leave purchase options and 14 weeks paid parental leave 
• Flexible working options, including hybrid arrangements 
• Discounts on everyday products and services 
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families 
• Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family. 
• Health & Wellbeing programmes 
• Reward & Recognition programmes 
• Referral bonuses 
• Career and professional development opportunities 

Responsibilities

• Serve as a senior analyst / administrator for all business systems, guiding the team and super users with troubleshooting issues, making configuration changes, managing security, data management and designing reports and dashboards.
• Manage system releases, ensuring optimized use of features, and being the lead for all system changes
• Work with the business to elicit requirements, analyse, evaluate and scope application configuration changes, installs or new development requests
• Be a key stakeholder in all business systems projects, providing technical and functional leadership to project teams and business, ensuring the organisation gets the best value from these systems
• Act as the liaison between our users, suppliers and technology teams
• Manage and maintain an assets register (CMDB) of all business systems
• Assist the team with training new users, assisting in development of training documentation, supporting super users, and encouraging growth in technical skills across the organisation
• Design, develop and manage dashboards and reporting of data from business systems used across the organization using BI tools – in partnership with the Data & Analytics team
• A technical and functional expert for the BI stack (SSIS, SSRS & SSAS and PowerBI), Microsoft Power Platform and development technologies, providing the expertise that bridges gaps between a business idea and the detail required to achieve the goal
• Maintain high levels of effective communications and collaborations within the ICT team and other portfolios across the organisation.

Who are you? 

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action.
• Bachelor’s degree in Computing Science, Information Systems or equivalent
• A minimum of 5 years’ experience in an information systems discipline, including 3-4 years specifically supporting business systems, with a desire to continue learning and growing in this space
• Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems.
• Experience with business and technical requirements analysis, business process modelling / mapping, methodology development, and data mapping.
• Strong knowledge of system and data quality assurance best practice, standards and methodologies.
• Extensive experience with core software applications, including Epicor and Salesforce are advantageous.
• Excellent problem solving, project management, business analytics skills such as running user eliciting requirements workshops, mapping business process, and preparing project documentation
• Ability to work independently and as part of a team
• High level communication and interpersonal skills
• Strong planning and organising skills with the ability to prioritise tasks to meet deadlines
• Excellent analytical skills and attention to detail
• Expert computer skills including end user device operating systems and applications
• Additional SQL programming skills, basic working knowledge of MS SQL Server & experience in MS BI stack desirable
• Epicor experience is a must

If you are ready to make a difference with HammondCare, Apply Now!   

For any specific queries please contact talent@hammond.com.au. 

Pre- Employment Checks  

All short-listed applicants will be asked to consent to a criminal record check and references. 

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.